Refund policy

Returns


● Returns will only be considered if there is a manufacturing flaw or if the item was shipped incorrectly.


Apparel / garments and fabrics CANNOT BE RETURNED.

Your return request should be sent by email to modernsilkstoresvns@gmail.com within 48 hours of receiving your shipment.

Returns will not be accepted for requests received 48 hours after the parcel's arrival.


If you receive your order in a parcel and packaging that appears to have been tampered with, damaged or is in an unsealed condition, you are advised not to accept such a parcel and do not open the package. Kindly immediately get in touch with us at modernsilkstoresvns@gmail.com & call at +91 8052050222


In the unlikely event that your merchandise arrived damaged, you need to email us a photo of the damaged packaging along with the return request within 48 hours of the package arrival at modernsilkstoresvns@gmail.com and our support will quickly respond to help you! 

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